User Experience

With our user experience team, we support human-centered design from the idea to concept development to capturing the customer experience. We use empirical methods to answer questions that cannot be adequately answered either from a technical engineering perspective or through modeling. From the specification of research questions and study planning to subject recruitment and study execution to data analysis and interpretation, we offer support for all questions related to human-technology interaction in the mobility context.

Current Highlights

Evaluation of HMI Systems

Traffic psychology - Driver state detection

Development of methods

User-infrastructure interaction

Customer satisfaction

Research Project ENABLE

Ihre Ansprechpartnerin

Your contact

[Foto: Johanna Josten]

Dr. phil. Johanna Josten
Manager User Behaviour and Experience

This email address is being protected from spambots. You need JavaScript enabled to view it.
Telefon: +49 241 8861 196

This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +49 241 8861 196

Evaluation of HMI Systems

As a basis for the development of new HMI systems, it is essential to understand the strengths and weaknesses of the existing solutions in terms of usability and user experience.

learn more

Traffic psychology - Driver state detection

For the decision whether certain automation levels are permitted or not, it is essential to ensure that in case the system passes back to the driver, he is ready to take over.

learn more

Development of methods

Our aim is to develop relevant design criteria already at an early stage of development and show potential for optimization from the user's perspective.

learn more

User-infrastructure interaction

We want to prevent already the occurrence of dangerous situations by nudging people to a better behavior.

learn more

Customer satisfaction

Increasingly, methods for customer orientation already during product development are needed.

learn more